The Paintless Way, Inc.

The young men at this establishment are Absolute wizards. I dropped my explorer off before work and by the time I got off, they removed damage from all four panels on the passenger side of my truck. Now I have three stage metallic pearl paint so the repair should’ve been at least a two week job. I cannot thank these gentlemen enough for returning my truck back to its pristine self in one day for a fraction of the price of the competition.

The paintless way did incredible work on my Honda Accord. I had a very sharp dent on my left quarter panel that I did not think would be able to come out. I was even told by another dent repair company that it would have to be taken to a body shop to be painted and repaired. The paintless way completed the task flawlessly and fast. Perfect job done by an extremely friendly staff. Five stars all the way!

I am the owner of The Paintless Way, Inc. and I am writing this review in response to the negative review posted by Ted Du Four. First of all, he explained to me that part of a tree fell on his car which caused 3 dents on the roof and one on the roof rail which cracked the paint. We wrote an estimate for $325 to repair those 3 specific dents and the one on the roof rail. Ted called me non stop throughout the repair process to remind me how fussy he was going to be. I made absolute sure, as I do on every customers car, that it would be a perfect repair. It came out flawlessly.





What he was pointing out is called "Orange Peel".

It is the texture of the clearcoat itself. When asked to point out the spots one more time, he couldn't even find what he originally pointed out. He then called over a month later to tell me about chips he found on his hood. He insisted that we used a light with a clamp which caused the chips. We don't use any kind of clamping devise. EVER. Such a light doesn't even exist. We noticed the interior damage when he dropped the car off. It was well documented prior to us starting the repair.





Also, the tools we use are plastic specifically designed for interior use as to not scratch the parts. The scratches he's referring to are clearly minor fingernail scratches from reaching for the dome light.

We do a lot of work on the road and I often have to be out of the shop. If he would have called first before coming I would have made sure I was there He wasn't charged for the repair not because we didn't do our job properly, but because he was creating a scene while openly carrying a firearm. He also told us that one of his good friends is one of our competitors. A paintless dent removal shop on cicero in Alsip who's name is Dan.





Not only that, but that his friend also did a repair on the hood. We never touched the hood. That might explain the whole ordeal. We are a small shop in a very small town and word gets around fast out here. Customer satisfaction is everything to us. One last thing, Facebook doesn't allow you to remove negative reviews. You either have to remove all the reviews, or keep them all. Ted's statement about us deleting them is provably false. He was clearly trying to take advantage of a small shop to get other repairs done for free.