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08/25/2012
Provided by SuperpagesHad phantom cycle install a vance n hines drag pipe power comander IV dyno tune replace rear tire did top notch job service was fast friendly professional got bike back in two days first dyno was too rich he redyno tuned a second time absolutly free to correct rich problem on my 2009 vrod musscle craig the owner is a super down to earth dude treat him right he will bend over backwards for ya be a jerk to him he will give ya what you deserve im a bike mechanic my self even thought we have repair guide lines with set repair times n rates doesnt mean we dont run into snaggs n problems especally when you havetwenty other bikes tore apart all waiting for parts to show up n trust me when i say them parts people always seem to fudge up our orders and add a week if not weeks to out time n headaches
08/26/2010
I will travel far and wide to avoid taking my cycle back to this Phantom Cycles.
My Harley sat in the shop for over 2 months in pieces, finally had to demand it's return and completion of a top end rebuild ... over $2800 investment.
Since then, the kick stand fell off, the battery cables disconnected from the starter because they weren't tightened, the vacuum hose disconnected not tightened, the head covers were leaking becuase they weren't tight... I am about to put in another $300 for a full tune up and service check after less than 1000 miles and multiple breakdowns to see what else is wrong!!
Phantom Cycles' poor service and poor attitude when confronted about their mistakes make this a business I will avoid and tell everyone I know to avoid.
Also, make sure you pick up your original parts. Don't leave them for the shop to make a profit on resale.
08/26/2010
Provided by SuperpagesI will travel far and wide to avoid taking my cycle back to this Phantom Cycles. My Harley sat in the shop for over 2 months in pieces, finally had to demand it's return and completion of a top end rebuild ... over $2800 investment. Since then, the kick stand fell off, the battery cables disconnected from the starter because they weren't tightened, the vacuum hose disconnected not tightened, the head covers were leaking becuase they weren't tight... I am about to put in another $300 for a full tune up and service check after less than 1000 miles and multiple breakdowns to see what else is wrong!! Phantom Cycles' poor service and poor attitude when confronted about their mistakes make this a business I will avoid and tell everyone I know to avoid. Also, make sure you pick up your original parts. Don't leave them for the shop to make a profit on resale.
Details
Phone: (541) 278-1644
Address: 1306 SE Court Ave, Pendleton, OR 97801