Valentine Laundry

They've always been so Clean in every way. I still remember the very first time . I hadn't been to the laundromat in ages. Marcy Immediately greeted me & came over & showed me the in's & outs of the facility. She was so attentive in helping me & she was very polite.It made it so much easier for me. Not only that but if I ever had a problem with a machine the staff is always available & is quick to fix the situation. I love this place. The other day I came apond a situation that was totally out of my control. After I finished with my laundry. I went home & late that night proceeded to put my clothes away as I was almost finished. I started to notice that I was missing quite a bit of clothes. Then I really started to certain pieces of my clothes I was missing. Well to my dismay. I became very nervous & upset. Thinking how could I have left some of my clothes .But then I came to the realization that oh well what can I do there's no since in getting all upset over something I have no control over. And I thought all I can do is call early the next day. And see if they still have it. Well I did just that Spoke to the Owner Karen & She said that Iris was on staff yesterday this is the number give her a call. So I did & Immediately she said yes that there was a dryer left with clothes in it . I Immediately went over to pick them up. And not only that but the owner gave me a courtesy call to see if I had been taken care of . Wow was I blown away in the quality of Service that was shown to me. But that is how they do things there .They take great pride in the Service they give there customers .And I really appreciate there Service. Anywhere else my clothes would have been thrown out. End of story. I know I'm safe & so our my items at this place. Thank you Valentines Laundromat for all that you do. This is a a wonderful place to take care of business and relax at the same time while waiting 😊 Sincerely Irene Rodriguez