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tcnd

01/02/2012

Overall
Do not shop here unless you have money to throw away

We purchased one of the $30-$40 (depending on what discount they offer you) helicopters, for our 8 year old's Christmas present. We mentioned it was for an 8 year old and they assured us she would be able to operate it. They took it out of the box and put fresh batteries in and showed us that it worked (they have a disclaimer posted that you need to make sure what you are buying is "good" before leaving with it. Ours was "good". After she opened her helicopter, dad tested it for a very short flight then we put it back in the box, for later. The next time she took it out of the box, she powered it on buy did not fly it. We were about to eat so asked her to put it away until she ate. When she tried to turn it back on, there was no power so we figured it needed a charge. We charged it following the instructions exactly, but it never worked again. We took it back to Funny Toys and spoke to 2 different men. By the 1st, we were told if it had been an exterior part they would have replaced the part but claimed we messed up the interior battery (which cannot be changed) so there was nothing they could do. The 2nd man said he could sell us a more expensive one that is "easier to fly" (which wasn't our problem). He said it was regularly $60, currently on sale for $35, but he would "help us out" by giving it to us at $30 and no tax. I told him we did not have more money to spend on something that has no guarantees and if he could not replace ours I would have no choice but to ensure that others are able to read my review so they know not to shop there. So here I am.

Details

Phone: (760) 773-9812

Address: 72840 Highway 111, Palm Desert, CA 92260

Website: http://thepalme.com

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