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        General Info
        Your local True Value Hardware store offers the tools, products, and expert advice for all of your project needs. This location also offers Just Ask Rental equipment rental services.
        Extra Phones

        Phone: (847) 658-0053

        Payment method
        amex, discover, master card, visa, all major credit cards
        Location
        Regency Plz
        Other Links

        http://www.palatinetruevalue.com

        http://stores.truevalue.com/il/palatine/17480

        http://truevalue.com

        https://stores.truevalue.com/il/palatine/17480

        Categories
        Hardware Stores, Building Materials, Garden Centers, Lawn & Garden Equipment & Supplies
        Other Information

        Parking: Lot

        Price Range : Average

        Reviews

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        GR
        Graham R.

        12/30/2019

        Overall
        Selection
        Service

        DO NOT SHOP HERE. First the prices are 20% higher that online dealers, Home Depot, Menards, or Lowe’s. i was a loyal customer for 15+ years and never made a return. I purchased a handheld conduit bender and they did not have a handle. I went to return and they said all tool sales are final. I explained why how when it was bought they were out of handles and I needed to purchase another one at a different store.

        The manager Alicia was extremely rude and said she didn’t care that I was a customer for over 15 years with not one return.

        She would not accept a store credit and it took 4 asks to get her name. Then she walked away from me.

        They said shop local but this place is one you need to avoid.

        Helpful(0)Flag
        william.power.90

        02/26/2013

        Overall

        this place is a rip off new owner has no knowledge of priodcuts raised prices 15% higher than home depot. lied to me about 100 dollar air compressor that did not work wehen I got it home and was missing parts. Customers beware of this palce your getting ripped off

        Helpful(0)Flag

        Details

        Phone: (847) 705-9200

        Address: 790 W Euclid Ave, Palatine, IL 60067

        Website: http://www.palatinetruevalue.com

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