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Reviews
09/04/2015
I visited this cleaners for the first time and was appalled and disappointed. I took several items in to be cleaned and when I picked them up, they didn't look clean and they were wrinkled. One of the items - a black and white dress - had a blue spot on it that wasn't there when I took it in. I showed it to the person who was assisting me and he said they would clean it again for me for free. He gave me a receipt showing there was no charge. I go back to pick up the dress and the blue spot was not visible but there was a visible stain in the same place the blue spot was where they tried to remove it. I showed it to the person helping me and he said they would clean it again - making that the 3rd time. I asked to speak to the manager/owner. Big mistake. A man came over and told me they didn't put the stain or the blue spot on the dress and that I was lying about what happened. He was rude...unprofessional and there was no customer service. I took my dress and left the cleaners. Will NOT be returning.
Details
Phone: (443) 881-4081
Address: 750 main st, Owings Mills, MD 21117
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