Stubby's Dog and Car Wash

Terrible service. I paid $20 for an $8 car wash. The machine did not dispense my change and produced an error message. My receipt instructed me to call the the number provided. Well guess what. The number never gets answered and has no voicemail set up. So here we are 3 days later and I still cannot get in touch with the "manager" on duty.
After reading the reviews this happens often. DO NOT USE CASH if you use this car wash.

Used the brushless wash and did a fair job. The bird poop on my back window and roof was not totally removed, on the third to the last cycle the soap was NOT washed completely off the passenger side, the windshield has a hazy film, the dryer doesn't do a very good drying job. Luckily I only paid $8 and my car is a bit cleaner but I won't waste my money on this again. I'll spend a little more for a better wash elsewhere. It was just convenient to my office.

I'm upset with the service never an attendant on site for anything plus if you put anymore than the carwash cost good luck getting your refund

Went here for the dog wash. I picked a good place!! The only real problem I had was getting my dog to use the ramp (ended up having to pick her up and place her in the bin)



Love that it takes credit cards! Many different options for shampoo I used the oatmeal shampoo for her body, and the tearless shampoo for her head, my dog is fluffy so i was glad to see there was an option for a conditioner! Drying options were great! I used the water vacuum first! It worked wonders! I found the gentle dry to be ineffective with my dog (a husky) but the super dry was AWESOME, I could see the remaining water flying off of her (watching the mist was cool lol) and even fluffed her fur in the process.



Just a few suggestions....



Suggestion #1: I saw that there was an option for disinfectant tub rinse (or something...) the tub i used was clean so I didn't worry too much about it, I would have LIKED to use it, but I didn't feel I should have to use my time and money to use it. Maybe give someone a free 30-45 seconds to rinse the tub with the disinfectant in the event that the person before did not clean the tub out, just as a courtesy....I don't know if the machine technology would allow you to do that though.



Suggestion #2: I would've preferred if each bathing area was enclosed so that I could lock the door during the bathing process without locking other customers out. My dog will run if she somehow gets off her leash. In the event that she got loose inside and another person happen to walk in or have the door open, the risk of her running off is possible. I am very careful to have her on a leash at all times, but accidents happen, (leash could slip from my hand or something...it has happened before lol)



My only complaint was adding time using my card. The instructions said to swipe your card before time ran out. I tried multiple times and it didn't work. I still needed to dry my dog so I just swiped it again after the time ran out hoping I wouldn't get charged twice. (I don't think it charged me full price the second time because I didn't get the same amount of time as the first time)





If i was from here I would recommend this dog wash to anyone looking for a good dog wash. Was very impressed!!! Hope it is still there if I ever come through Overland Park again! I would definitely be a repeat customer!

I read the review of 01/06/2010, although both bays were open neither one of them had the double foaming, scrubbing bubble soak (you still had to pay for it though). I had problems once before with this car wash and I don't see where they have improved any. No attendant, the only phone number goes to an answering service and they will listen to your complaint but will not act on it, more or less wasting your time. If it had not been for all the snow residue on the car I would have taken the time to find another car wash.

This was my first visit, one of the two automatic wash stalls was closed for maintenance. This should of been a clue! I paid $10 for the deluxe treatment, I did not see any of the advertised double foaming, scrubbing bubble soak, they must of run out of soap! The Triple foam polish looked like water, the last two cycles (clearcoat & spot free rinse), only covered the left side of the car, one of the first cycles also only moved alone the left side. THEN, the dryer quit half way thru driving out. I could not find a manager on site, no phone # to call, only a web site. If this is the deluxe wash, I hate to think what the $6 wash & dry only would do.............