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Jill O.
06/06/2023
Many of the machines are regularly out of service. There's a crust of laundry detergent gunk in the dispensers from previous customers. Not all machines of the same model fill with the same amount of water. I did a video of them to verify.
Evening attendant has poor work ethic. Refused admittance to multiple customers at 8:45-8:55pm because she wanted to leave early. Posted hours on door are open until 10pm. All of us who were refused service ended up at Handy Wash, where all of the machines were clean, well-maintained, and in service. A nice change.
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Phone: (815) 433-6368
Address: 100 W Superior St, Ottawa, IL 61350