Reflex Gymnastics

My daughter is enrolled in classes, they are focused like a laser on balancing just the right amount of correction with encouragement. We were also enrolled in there camp this spring break and it was great. Will definitely be enrolling in the summer camp.

Went to a three year old birthday party at reflex today. I have no experience with the classes offered but I would never recommend you holding your child's party here. One staff member was really sweet and worked well with the kids, but another staff member was completely rude and had no idea how to work with kids. She spoke to the parents as if this was some type of gymnastic competition and we just ran on the floor to high five the kids. My three year old son was nervous of the surroundings and wanted his mom to stand with him as he waited on line to run through the fun house. She told my wife to get off the floor because there was not enough room. Mind you the facility is 9000 square feet and there was a total of 30 people in the facility with half of them being three year olds. Then at cake time the employee with poor customer service skills asked the parents to raise there hands if you wanted cake. I rose my hand and walked over and waited, I then asked nicely may I please have a slice of cake. She told me " hold up that I didn't raise my hand". Mind you she was doing absolutely nothing since the parents of the birthday girl were doing most of the serving. Most of the parents just started to deal with the nice employee. I wish I got the nice employees name but she was a young blond women that actually looked like a gymnast. The mean women was older and has no business working with kids or people.

In every single gym we have ever stepped foot in, a drop notice is required. Period, end of story.



From:

A very happy Reflex parent (I have no idea who the drop notice person is, but, well, how do you say it....DUH!)

I took my daughter for a trial recently and I signed her right up. The coaches seem very technical and they seem to know how to teach almost any skill. One of the other reviewers just doesn't seem to understand that this sort of a sport is a commitment.

My son goes to this gym and he has a blast, the coaches really work with him even though he may not be the most talented child in the world. They are really helping to develop his strength and flexibility as well has his confidence.

My son has been a member of this gym for over a year now, even though he has had a great time and developed quite abit as an athlete he has eventually moved onto soccer.



The instructors are very proficent, they really keep the kids moving and on task.

I took my daughter into Reflex Gymnastics for a trial lesson, the coaches seem to be really technical in their knowledge. Whats more my coach was willing to sit down with me and talk about all the different types of exercises my child can do outside of the gym to stay safe.

When our daughter decided to withdraw from her class, my wife informed both the coach and front desk staff that we would not be returning for the upcoming month. Over a month 1/2 later we recieved a notice saying that because we had not formally filled out a "Drop Notice", we were accountable for the missed month along with another subsequent month's charges.

My wife had communicated our intentions clearly. I would suggest that taking advantage of clients due to a technicality of paperwork will not outweigh the longterm cost of bad word of mouth.