Boost Mobile

I purchased a Boost ZTE Blade on May 23, 2018. I left the store for home to charge the device, upgrade and allow necessary applications to update. I received a notification to install a new "Android System Update." A System/Software Update is normal immediately after purchasing a new phone. Upon completion the Android restarted and at this time I had 2 new notifications. 1) "Unable to Detect Sim Card; 2) "No Service." I immediately traveled back to this store where I made Nicole, the store clerk whom sold me the device aware of the issue I was experiencing. Nicole was very unprofessional when she stated, "you had to have downloaded a virus or something." I tried explaining to her that the issue was not a virus and that in fact the issue was a sim card read error. She removed the sim card tray and replaced it, handed the phone back to myself stating, "there all set it works now." I left the store and immediately proceeded to make the very first phone call since I purchased the device 1/1/2 hours prior. Needless to say the phone call failed and I again received the same notifications. I returned into the store. Nicole performed the same correction removing & replacing the sim tray. I left the store where I made it back home for only :30 minutes whenever I again received the same two notifications. Throughout the afternoon the same repetitive cycle occurred totaling 4 in store visits. Needless to say I've discarded this device as a piece of garbage. I've also disregarded the service that I paid for at this Boost store as unprofessional. Nicole also put my birth-date into my account as year 1998 never asking what my birth-date was. I WAS BORN MORE THAN 20 YEARS PRIOR TO THAT YEAR. OBT Wireless - Boost Mobile are very unprofessional! I wouldn't recommend doing business here. Not to mention now that I know how Boost Mobile operates I personally will never utilize their services AGAIN!!!!