Southwestern Pet Clinic

After recently boarding my three dogs at this vet clinic I have nothing but positive things to say about it! Great service, and an overall great experience!

My dogs are 13 and 14 years old. I have taken them to Southwestern Pet Clinic their whole lives. These people have gone above and beyond for my girls, from staying after hours waiting for me to get there because one was sick, to calling and answering my questions when she felt like I was still worried when I left. If you have a question that they may not know the answer to, they find the answer. They have done everything to ensure the health and happiness of my fur babies. They are the best. My Bella and Jayden thank you!!!

In response to Shelly Q, review. The case you presented to us is against our clinic policy, to be performed on puppies that old. The reason for turning away your business was to not cause undue harm to your pups, due to the increased pain receptors and increased bleeding complication risks on the age and size of your puppies. It had nothing to do with "laziness" but everything with not jeopardizing the health of a puppy. When you called to check and see if we were the clinic that you had made your 2 pm appointment with, you were informed that, no, we didn't go on appointment but are a walk in based clinic. When you came in, it was then you told us the age of the puppies, and when informed we would not do the procedures, you became upset.

Horrible never ever again !

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4.4

7 reviews

Shelly Quick

in the last week

Lazy, called and quoted one price showed up and was told another price then even if we paid the higher price they would not care for my puppies. They tried to down play turning them away....saying it's only...... Really disappointing I was considering moving my other dogs care over if everything went good. But all they did was run off prospective 4 other animals. But I drove down the street to and walked in and got my 7 puppies cared for with no issue at all at ranchwood vet office. Poor service and lazy people in the office. I even tried to tell me that I wasn't at the right place but I verified the telephone number in my cell phone I know exactly who I spoke to.