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        Serving Greater East Bay and More

        General Info
        * All Makes - All Models, Prompt Same Day Service in Most Cases, Reasonable Rates!, In-Home Repairs, Serving Your Area.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Contra Costa West Area: (510) 222-3818

        Contra Costa Central Area: (925) 932-6366

        Services/Products
        GE JC Penney Cold Spot Signature Frigidaire Tappan Westinghouse Amana Gibson Whirlpool Roper Appliances KitchenAid Admiral Maytag Magic Chef Jenn-Air Kenmore Hotpoint Montgomery Ward Sub-Zero
        Brands
        Admiral, Amana, Coldspot, Frigidaire, GE, General Electric, Gibson, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Kitchenaid, Magic Chef, Maytag, Signature Wards, Tappan, Westinghouse, Whirlpool, general electric, refrigerators
        Payment method
        all major credit cards, no credit cards
        Neighborhoods
        Oaksterdam, Downtown Oakland, Central Oakland
        Social Links
        Categories
        Refrigerators & Freezers-Repair & Service, Major Appliance Parts, Major Appliance Refinishing & Repair, Major Appliances, Refrigeration Equipment-Commercial & Industrial, Refrigerators & Freezers-Dealers, Small Appliance Repair

        Reviews

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        christine.m.chang.3

        08/03/2013

        Overall

        Woke up on a Saturday am to find water all over our wood floor. Fridge and refrigerator were warming up but light was still on and motor running. While moving all the perishables to another unit, I called everywhere near us (Danville) but everyone on vacation, didn't work weekends, or didn't answer their phone. GE couldn't come out for 3 days, and Sears also...plus they sold me a $274 smart plan that includes service fee and parts up to $500 and warranty, refundable thank goodness because.....



        I looked outside my area and Oakland's Gen Refrigeration Service's Gary answered the phone and said he could come in 2 hours. But first suggested that I try turning off the breaker for 5 min, then turn on and wait. IT'S COOLING!! He called me 1/2 hr before he said he could come out to check on how things were and said he could come right now. Well, things are still working and NO CHARGE; he thanked ME for calling him! I'm sending him a Starbucks gift card and reviewing him on all the websites I can find, plus posting on Facebook. I have never experienced such appliance repair service. What started out as a bad weekend, turned out to be a reminder of the good in people, thanks to Gary from General Refrigeration Service Co.

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        Details

        Phone: (510) 652-1302

        Address: 1714 Franklin St Ste 100-214, Oakland, CA 94612