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07/02/2015
Don't trust Troy. A-1 Alignment used to be the best, but I wouldn't trust Troy with my lawnmower. Something very strange has happened. Oh well. There are many better options.
What "Mary S.," who is actually Troy, wrote is laughable. He threatened me and wanted to start a fight. I couldn't believe it. Anyone who knows me -- and you can examine my three vehicles -- knows my vehicles have no dings, no scratches and no dents because I don't park anywhere these can happen.
When I arrived at A-1, the car was parked very close to others -- nowhere I would ever park. Had Troy just admitted that the damage happened while he had the car and apologized, this would be a non-issue. He said the scratches are no big deal. But they are to me. He's lost at least one customer (the owner of three cars) and I'll be sharing this experience with others.
07/01/2015
To: Ron W. After you being a satisfied customer for over 25 years with A-1 Alignment and my discounting your part and labor (before your supposedly found a scratch) and then accusing someone of putting a small scratch on the passenger side of your car that is not even opened during an alignment is a little absurd. Being aggressive and belligerent is not acceptable behavior on your part, and of course I will defend myself and ask you to leave the property. This is an unfortunate encounter and as you can see on other reviews that other people are happy with their experience with me.
Details
Phone: (865) 482-7502
Address: 321 Brisbane Rd, Oak Ridge, TN 37830
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