Norwalk Sailing School

IF I COULD LEAVE ZERO STARS I WOULD.



I am a Marine Corps Veteran with a REGISTERED Service K-9. I was refused service without consideration and berated by who I am assuming was the owner or manager in front of other patrons and the staff.



Let start from the beginning. Norwalk Sailing School lies within a park that charges for parking for non Norwalk residents (which was not disclosed on there website). This park also prohibits pets. So, after paying to get into the park and verifying my K-9's credentials we were in. We then arrived at Norwalk Sailing School. I left my K-9 in the truck while we payed and filled out paperwork. This was to avoid any crowds and children that my be over curious of the K-9. After the paperwork was done the young man told me it would be about 30 min. Which I was fine with because we didn't have a reservation but were still getting the boat we wanted. So we returned to the truck to get our things and my K-9. We then proceeded to walk around the sailing school and to watch the other people and boats. After about 20 mins we then walked back into the staging area to get ready. As soon as we got there an older, short, tan gentleman who I am assuming is the owner or manager began berating me without warrant or instigation.

"THAT DOG CANT BE HERE."

"MY INSURANCE DOESN'T COVER DOGS/PROPERTY."

"WHAT SERVICE COULD A DOG PROVIDE ON A BOAT?"

"I DONT WANT IT TO DAMAGE MY PROPERTY."

"IT WONT BE COMFORTABLE ON A BOAT ANYWAYS."

"YOUR JUST TRYING TO BE SLIPPERY."

"I DON'T CARE IF ITS A SERVICE ANIMAL, GET IT OUT OF HERE."

"GET OUT OF HERE."



So we went to LONGSHORE SAILING SCHOOL instead. There the staff was very considerate, and helpful. And gave me or my K-9 any problems. Oh yeah and it ended up being cheaper also. I highly recommend LONGSHORE SAILING SCHOOL.

I'd give zero stars if possible. The website says $60 for three hours but it actually ends up being $120 after you are forced to pay for parking and a "check out fee" neither of which were mentioned when I called to ask for information and both of which are unavoidable. I've rented from several places, several different kinds of boats, but this is the first time I've been charged a separate "check out fee" for the ten minutes it takes to verify that I can sail. The place appears run by two stoned teenagers without an ounce of professionalism and ends up costing the same as renting a boat double the size in Newport RI