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05/17/2012
I brought in a suit that needed the pants to be hemmed and the sleeves removed from the jacket. I asked if what I was asking for could be done in 3 days or less and she assured me it could.
With the suit, I brought in a pair of pants that were already hemmed and asked that the pants be hemmed to match exactly, including the cuff... No problem...
She gave me my receipt with the pick up date that I requested written clearly and in big letters written across the bottom. Great!! (not so great)
When I showed up three days later (the pick up date) she told me that her sheet of instructions had the date for a week later. I brought in my copy of the receipt and she still argued with me!! This was the same person I talked to three days earlier that told me there was no problem with getting this done in time. I needed this suit for an event that very early the next day. I gave her a time and she said she would have it done.
When we got there to pick up the suit, I had to wait an additional 45 minutes for her to finish, she still charged me full price, and the hem on the pants was too long and came undone by the end of the day. And I was 30 minutes late to the event.
Never again will they get my business.
Details
Phone: (440) 777-0760
Address: 29344 Lorain Rd, North Olmsted, OH 44070
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