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Bordt Plumbing

Harry B. Bordt, LLC

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Reviews

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DH
David H.

12/11/2015

Overall

Mr Bordt and his company Bordt plumbing are a trip. He was contracted to fix a leaky shut off valve of mine by American Home Shield. His office contacted me to set up a time. We agreed on a time between 9 and 12. I asked if I could be called before the service man headed to the place because it is a Rental unit I have and I live 5 minutes away and I did not want to have to set in the driveway for 3 hours if they didn't come till 12. I was told they do not make phone calls before the serviceman comes it was a waste of their time. But I guess it's okay if it's a waste of my time sitting in the driveway for possibly 3 hours. I was told By the office that's just their policy. So I try to schedule it for 4 o'clock When my tenant would be home They said they do not schedule appointments that late. So I asked if Mr. BORDT Could call me. When he called me He confirmed that they do not make calls it was a waste of their time

and that he was giving Me a discount rate. I reminded him that it was not me that Contracted him so It was not me he was giving the discount rate too it was American Home Shield And if he was not happy with his arrangement between American Home Shield and him and that had nothing to do with him not wanting to call me before he came. I just don't understand what is so hard to make a phone call when your on your way It is a bad policy. I do not think I have had any kind of a service call were you don't get a phone call that when they are on the way Needless to say we had a few words after that and I told him to cancel the App.

So if you have American Home Shield I found out that's the only Plumber they have in the Fort Myers area So be aware of that. And if you just need a plumber I don't think he is your guy

AC
Adjuster C.

10/26/2015

Overall

Harry B Bordt Llc



Harry came out and was having a bad day, he decided to overcharge the AHS customer. He walked away leaving the customer with no running water. American Home Shield should cancel any contract with this guy. He can be unreliable and bad news, why take the chance? He has a policy of charging extra for Home Warranty customers. See the other reviews.

Details

Phone: (239) 997-1842

Address: 72 Pondella Rd, North Fort Myers, FL 33903

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