Badger State Fireplace & Masonry Service

I would not do business with this company. 11/16/16 can't keep appointment. 11/18/16 arrives late because he is going through a divorce. 12/5/16 arrives to clean fireplace and removes parts and my owners manual from my home. Fails to keep customer informed. Dishonest and failed to follow through. I have waited over 2 months to receive the owners manual for my fireplace that he needlessly took with him instead of writing the information down. He said he was going to mail it and has refused to do that. He is upset because of a phone message I left him that called him out on his inability to keep his customers informed. Emails to back up what I say.