Redbud Floral

I ordered my niece flowers on a Saturday for $70+. I received an order confirmation and assumed the flowers were sent. On the Monday following, I received a phone call asking if I still wanted the flowers delivered since they reportedly had just

received my order Monday morning. I expressed that I was disappointed my niece had not received her flowers. The florist stated, "Yeah, I don't know what happened". No apology, no discount offered. Ordering is an essential part of a business based primarily on delivery. This business is woefully inept to fulfill the customer's wishes if they cannot insure the ordering process and are unwilling to extend courtesy and apology to those they have been disappointed. Order cancelled.