Comfort Inn

Rooms are ok, smelled of smoke, not ready when we arrived after 3pm. Had an issue with the amount of room, as we made the reservation in advance, and were charged $40 more per per night than someone walking in that day. I asked to speak to the manager, and they said he wasn't there, but gave me his name and of course he wouldn't be back till Monday. However I called later that day and that guy answered whom was the general manager. They offered nothing. I called the corporate office of Choice Hotels. They tried to immediately call the general manager, and he was mysteriously gone again. I believe they are all related and give names of whomever isn't there and advise you to call back. It was very frustrating. Would never stay there again. Plenty of other hotels in this area..I encourage you to go elsewhere! If you notice other complaints on their website, they say I am sorry and we will improve. They offer nothing in return..and seems nothing is improving.