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08/11/2011
I had Ladwalk replace a roof that was damaged by hail and they provided a 2 year labor warranty with the project. During the very heavy rain this spring I noticed a small leak on the ceiling in our bedroom. I tried 4 times over 4 days to get a response from Ladwalk with no luck until the angry reply from a company representative question why I was angry after not getting any reply for help for my leaking roof! The owner was belligerent and combative in his response. He offered no helpp so I had several other roofing companies come out to do an estimate. Turns out that the Ladwalk roofers did not install flashing behind a trim board and the heavy rain resulted in the leak due to this part of the roof not being installed properly. I had to pay several hundred dollars to have this issue resolved.
During the repair process I have tried to contact Ladwalk multiple times with no response from my voice mail messages. Bottom line DO NOT USE THIS COMPANY. They do not stand by their warranty.
Details
Phone: (317) 773-5460
Address: 1150 South St, Noblesville, IN 46060
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