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12/31/2015
I don't know why I never learn? I guess I am a gluten for punishment. It was convenient to go to this Chili's because we had just dropped our dogs off at Petco for grooming. Although I was served my beverage right away, my husband had to wait for over a 1/2 hour at which point our waitress couldn't remember if he ordered a regular coke or diet. When our dinners finally came out after about an hour, she served him with the wrong dinner. So not only did I have to listen to my husband complain, when we paid our bill a few days later I look at my online banking and see that they overcharged my bank account!!!!!!! There could have been no mistaking the amount we wrote down, but I was assured by the store manager Orlando, when I called that our waitress was not trying to steal from us! Which I never once mentioned when I called that she was! Not sure how stupid the manager thought I was?He answered the phone when I called back, (after he had time to check the cash-out of that night) but when I asked for the manager he told me he was on another line, when I said who I was he put me on hold to only come back with the same voice and talk to me!!!! Very disappointed in Niagara Falls, NY
Details
Phone: (716) 297-7326
Address: 1536 Military Rd, Niagara Falls, NY 14304
Website: http://www.chilis.com/locations/us/new-york/niagara-falls/niagara-falls
More Info
- General Info
- Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Favorites include ribs, burger, fajitas and signature margaritas for dine-in, curbside or delivery.Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Favorites include ribs, burger, fajitas and signature margaritas for dine-in, curbside or delivery.
- Email Business
- Extra Phones
Phone: (510) 317-0323
- Payment method
- master card, visa, all major credit cards, amex, cash, discover
- Price Range
- $$
- Location
- Lasalle Ctr
- AKA
Chili's Restaurant
- Other Links
http://www.chilis.com/locations/us/new-york/niagara-falls/niagara-falls
https://www.chilis.com/locations/us/ny/niagara-falls/niagara-falls
https://www.chilis.com/locations/us/new-york/niagara-falls/niagara-falls
- Other Email
- Categories
- Other Information
Parking: Lot, Private
Wi-Fi: No
Bike Parking: Yes
Attire: Casual
Wheelchair Accessible: Yes
Cuisines: Burgers, Caterers, American, Take Out, Hot Dogs, Bar & Grills
Alcohol: Beer, Full Bar, Wine
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
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