Reviews
12/26/2010
We used to go here often-not because the food was exceptional, but because it was convenient. After a recent incident, we no longer support this establishment. I received an order of chicken egg foo young. After arriving home to eat it, I found 2 burnt patties. I called to advise them of this and to my amazement, the lady who answered the phone yelled at me, called me a bad customer and hung up on me. I returned to the store, with burnt patties in hand. She made no apologies, but returned my money. I suggested she might want to refrain from being so disrespectful to her customers. I remained calm and controlled throughout the phone conversation and in person at the restaurant. I am really surprised, as we have purchased food from this place numerous times. If she had simply acknowledged that the food was not edible and provided a replacement, I would still buy food from here. Since she felt the need to be verbally abusive and never offer an apology, I would be foolish to continue purchasing food from New Number 1 in Newark, DE.
Details
Phone: (302) 368-0411
Address: 417 New London Rd, Newark, DE 19711
Website: http://www.newno1newark.com
More Info
- Payment method
- amex, debit, discover, master card, visa, all major credit cards
- Price Range
- $$
- Location
- Fairfield Shopping Ctr
- Neighborhoods
- Fairfield, Fairfield Crest, Fairfield Shopping Center
- AKA
New Number One Chinese Restaurant
- Other Link
- Categories
- Other Information
Attire: Casual
Wheelchair Accessible: Yes
Cuisines: Asian, Family Style, Take Out, Chinese
Alcohol: No
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
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