Rochester Big and Tall

Great store for all men. Carry popular and designer brands of quality men's clothing and accessories in all sizes including for Tall and Large Men. Large selection. Moderate to High pricing, but very good value. Staff very knowledgeable, professional and personable. Wouldn't buy anywhere else.

By far the worst customer service I have dealt with since living in New York City. So I needed to return merchandise because my dad didn't want the shoes anymore. So I went to this store on 6th avenue and I went to the register. I went up to this Indian man behind the register and told him I had a return.he told me he didn't have the cash to give to me. Wait what?! It's 3pm in the afternoon and you're telling me that you don't have $150?! I've worked for Prada and Gucci and we always keep money in the register for situations like this. So this other sales associate (white, grey hair, 65) came up and was like "you can either wait for a customer to come and spend cash or be productive and let us mail you a check" he then proceeded to say "most customers just use a credit card". He rolled his eyes and kept giving me a bad attitude. They didn't even apologize for the inconvenience. Spend your money elsewhere because this company doesn't deserve it.

I had a great experience purchasing a Father's Day gift at the Manhattan store. I was helped by Devon who was extremely helpful and attentive. He knew exactly what I wanted, found the right color for me, put it in a box wrapped with tissue paper. I felt comfortable and well taken care of.