Redi-Cut Carpets

I paid a deposit of $2300 on 5/19/15 for installation of fitted carpet. The installation was delayed twice (!!!!) but, finally, scheduled and completed on 8/24/15. I was not satisfied with installation and, that evening, sent photos by email of the wrinkled carpet, saying that I would pay the balance (approx $1400), by check, when the problem was fixed. I was told, in an email, that the problem was easy to fix. I replied, offering two dates for a service call, but didn't hear back. Imagine my ASTONISHMENT when I saw, less than two weeks later, on my credit card bill, that the store had BILLED ME for the BALANCE on 8/13/15 - in other words, ELEVEN DAYS BEFORE THE (FAULTY) INSTALLATION. IT WAS CRIMINAL TO CHARGE MY CARD FOR THE BALANCE BEFORE THE CARPET WAS INSTALLED. So, in summary, the installation was put off twice, the installation was faulty, and the company took the balance owed before they had even installed the carpet. Thank goodness VISA cancelled payment of the balance, which won't be paid until the problem is fixed to my satisfaction. YOU HAVE BEEN WARNED!!!