Watchful Eye Investigations, LLC

I recently hired Watchful Eye Investigations to assist me with my child custody issues. They did a fantastic job getting evidence that I needed for court. I would definitely recommend them to anyone needing private investigation services.

When I decided to use Steves service I was quickly impressed with his professionalism and knowledge. I used Watchful Eye for a week. Anytime u called or text I got quick replies, even when he was on vacation with his family. I recommend Steve and his team to anyone that needs to find the truth! Once again I thank you Steve and your team for all you done for me.

I recently hired Steve Russo of Watchful Eye to find some information about someone I was involved with. He was sympathetic as well as extremely professional and got me the information I required in a matter of 48 hours. I would highly recommend him and this firm and plant to hire him again in the future if the need arises.

I hired Watchful Eye for a personal & very discreet matter. Steve Russo was awesome! He went to work immediately & I had my report within 24 hours. I am very impressed that he always answered phone, text or email promptly. Very personable & compassionate! I highly recommend Watchful Eye & will use them again in future if needed.



Very Satisfied

I am a landlord and real estate investor in Austin, Texas and I have hired Watchful Eye several times to do background checks on my tenants. Mr. Russo's team provides fast (often same day) service and has been very responsive to my requests - even urgent last minute requests. I highly recommend Watchful Eye for all of your background checks.

I am an attorney in Austin and, on occasion, need to use a private investigator. I found Watchful Eye to be excellent! Steve Russo is available and quick to respond. His team does careful and complete work. I highly recomend them!

I'm a family law attorney in Austin and am thrilled to have worked with Watchful Eye Investigations, LLC. Before having them on the case, the opposing party constantly manipulated his way around one situation after another to the point where I had to tell my client that her money would be better spent on an investigator than on a lawyer. Then Watchful Eye's investigator got us the hard evidence that we needed to prove the truth. Without exaggeration, it was Watchful Eye's work that finally brought it to a successful conclusion.



One of the reasons they worked well for us is that an investigator was available to us at a moment's notice because they aren't a one-man operation. This was important to us because we had a target who did not have a normal daily routine. Another reason they worked well for us is because when the time came for trial prep, the background of the investigator made me confident his credibility would not be impeached on the witness stand.



It is with pleasure that I recommend the services of Watchful Eye Investigations, LLC.

Karen M Wang

I looked around in austin for a private investigation company and I won't lie, I was a little worried because watchful eye was priced a lot better than the others. But to my surprise I got an AMAZING report and intel from Mr. Russo and his impeccable team. I'm currently in a very disgusting custody battle, I hired his team to see if my ex was doing what she was supposed to, per the court, and she wasn't. And his team got more info than I could have ever imagined. They weren't pushy about "maybe a little more time" when we said to call it off they did. A very honest team and well worth the money. You will get more than what you would expected.

AMAZING SERVICE AND PROFESSIONALISM



Steve Russo and his team are incredible!!! They are so dedicated and go the extra mile to get the information you need while always being extremely professional. They answer all your questions and make sure that you are completely informed every step of the way. They get back to you very quickly and are so responsive and helpful and take their work so seriously. They always treat you with respect and are so dedicated that you always feel that you are the most important case they have ever had! I can't say enough wonderful things about them. If you are looking to hire a private investigation company, this is the only place you should look. Awesome experience!!!

Mr.Russo who I believe is the owner and his team are hands down the best choice I could have ever made for the sensitive case we hired them for.In an ugly custody battle. He got us evidence that was vital to the case! They went more than the extra mile for us! Any questions we had,any thing we were unsure of he was fast to answer and explain in detail!Also reaching him was never a problem, a phone call that wasn't answered was returned within minutes and text back were instant! If you need a P.I you can't go wrong with Watchful eye!They are also priced better than any other company I called, and I felt like I called them all,Their experience level was also beyond anything we could have hoped for. If you want someone who makes you feel like they are working with you and not wasting your time and money call them today. You won't be disappointed, we sure weren't.

I want to thank Watchful Eye Investigations again for the difficult task I asked them to delve into in locating my brother-in-law, who has had no contact with his family since the early 1970’s. I had understood from my wife that even as a child, he wanted nothing to do with any of them. I had briefly tried to locate him, about a year ago, thru another source, but to no avail. He is definitely someone who seeks total privacy and has gone beyond normal means to keep it that way. However, within a matter of a couple of days , WEI was able to locate him thru his miniscule circle of friends in another area of the state. My wife and I are extremely thankful to Mr. Russo and his staff, for the results of your investigation. At least we know now, that he is aware of the status of his remaining family, and will hopefully reply to the request from the letter that his friend delivered to him thru your staff. Thanks Again:)



Gerard Dunk

Austin, Texas

I hired WEI for a sensitive and personal matter. Steve and his team were very professional and diligent. They followed my directions carefully and performed flawlessly. I was very satisfied with the results.

Watchful Eye Investigations was very professional and cooperative with my needs. I was constantly informed in terms of the progress of the case and my input was always considered. I got all the information I needed and I would recommend this private investigation agency to everyone. The owner was easy to work with and the investigator handling my case was professional and very effective. Again, I would encourage everyone in need of a private investigation agency to hire these guys. Great experience!!

Steve went the extra mile to produce the results I was looking for, in a very timely manner, despite the limited information I had available. He took what I could give him and used his resources to get the job done while enabling me to keep things discreet which was my primary goal.



I highly recommend Watchful Investigations and will not hesitate to use them in the future. Billy

Steve Russo and his team at Watchful Eye Investigations are amazing! I called from CA needing help serving Ca court documents for child visitation and child support modification to my daughter's father who now lives in TX. Russo assured me he could get the papers served in a timely matter. With a great sense of humor and genuine care and diligence Russo and team were able to to track down and serve the papers to this deadbeat dad in the timely manner he promised me. I absolutely 100% would not have been able to get through this stressful situation without the well skilled knowledge of everybody at Watchful Eye Investigations. I recommend these guys to anyone who finds themselves in a difficult situation like mine of process serving and having to find the individual too, you will be in good hands!



Sarah J. From Ca

I recently hired Watchful Eye Investigations to conduct some surveillance work for me. Due to the circumstances I literally had less than an hour to contact Watchful Eye, explain what was going on, and make an agreement. Due to the fact that I was out of the country all of these thing became more difficult. Without a single problem Watchful Eye handled everything I needed with profound professionalism. There were even a couple instances where problems arose outside of our control and these issues were handled skillfully as well. Needless to say, in the future should I need services of this nature, Watchful Eye Investigations will be the only company I call. Professional, discreet, responsible, and personal sums them up perfectly. Thank you so much for what you did, I was hesitant to call at first but certainly glad I did.

I hired Watchful Eye investigations on a personal matter and found them to be very professional and helpful. They were able to gather information quickly and accurately, and were also able to do the surveillance I needed. They were very good about finding ways to work with my schedule, so that data could be collected when it was optimal. I also liked the fact that they stayed in constant contact with me, letting me know exactly where we stood in the process. Steve and his crew are the best, and their professionalism really put my mind at ease.

Watchful Eye Investigations was hired by another company that I was doing business with to help in an investigation involving many “extremely” technical issues regarding any possible financial and white collar crimes involved in my particular situation. Because of the complexity of my situation, this investigation took quite a long time to complete. I had been working closely with my account manager who was working with the company that hired Watchful Eye, and he assured me on several occasions that my needs were being addressed. There was apparently a miscommunication of some sort between these two companies that led me to believe that my case had fallen between the cracks. So, out of frustration I contacted the Better Business Bureau. That next day I received a call from my account manager, and we both spoke with the President/CEO of Watchful Eye Investigations, Mr. Steve Russo. At that time Mr. Russo assured me that it was his goal to see this investigation through, no matter what it takes.



Mr. Russo then took control of the investigation himself and a few days later the investigation was complete and I had the results in my hands. I must say, I am impressed. The depth of this investigation and the amount of information that it generated is staggering. Now that I see the results, I have a better understanding of why it took so long. I wish I had not called the BBB when I did because it seems that they were nearly finished with the investigation when I made that call. Looking back I think this could have been taken care of had we had a conference call before complaining to the BBB. Lesson learned.



Something else I learned is that Steve Russo is a trustworthy man of his word. When he says he will do something, consider it done. As soon as he realized there was a problem he stepped up, took charge, and took care of it himself. I was quite impressed with the way he handled himself and the situation. After all of this, I would be very comfortable doing business with Watchful Eye Investigations again because I know they do stand behind their word. Thank you Watchful Eye Investigations and thank you Steve Russo, this is so much more than I had expected.



Jean Smith

i cant say enough good about mr russo and his team of investigators they handled my case with more professionalism then any one could ask for dont want to go into the details of my case because its to personal and painful but to put in a way that everyone can understand hands down look to no one else for this type of service thank you steve and thank you everyone else at the watchful eye great job.

When I contacted Watchful Eye to help me deal with a situation that arose from my past I wasn't entirely sure what to expect. What I didn't expect was their professionalism, exacting attention to detail, and the swiftness with which they would resolve my case. This is a top notch investigative team that I would recommend to anyone and will use again myself should another situation ever arise. Thank you Watchful Eye and a special thank you to my investigator, Investigator Hamilton.