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Reviews
07/02/2013
Dear travelers from near and far,
I have to second Trisha's review. If you are looking for a company that's reliable and with great customer service, I highly recommend you use Neo Executive Sedans & Taxis. David, the owner, worked with me organizing an international week-long program at Kent State. We had nearly 40 people arriving at the Cleveland and Akron airport at different times spanning three days. He perfectly orchestrated the airport pick up for all of our group - going so far as to meet our guests with signs in the airport. He also solved any problems on the spot with flight delays - it was very easy and a relief to myself and the other program facilitators. Everyone was delivered safely to the hotel. He also assisted transporting our group from the hotel back to the airports. Organization and professionalism is a trait I've seen rarely in other companies. Once again, if you are looking for individual airport transportation or looking for ways to make large group arrivals and transportation easier, contact David.
Thanks,
Sandi
05/08/2012
If you want exceptional customer service with someone who understands your needs and is willing to work with you ..THIS IS THE PLACE TO GO!!! I am new to Akron and didn't know my way around, and both David (the owner) and Tom (another driver) were both so kind and sweet to me!! I RARELY come across this kind of customer service and any trips I take, I make sure to use them from here on out!! Fantastic Customer service, Great experience and they are ALWAYS ON TIME!!! Thanks David and Tom, you guys are the BEST!!!!
Trisha
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Phone: (330) 777-5454