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LA Fitness offers many amenities at an outstanding value. Gym amenities may feature state-of-the-art equipment, basketball, group fitness classes, pool, saunas, Kids Klub, personal training, and more!
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Good for Kids: No

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Sepideh A.

03/25/2015

Overall

When I signed the contract, I was informed if I have any kind of medical/ injury issue, or financial issue I can cancel my training and gym membership. After my last training session I got a very bad back injury that I could not even sit on a chair. Since we were new to the town I had to wait for a doctor to see me. One doctor saw me and asked me to stop training I asked her for a note. With the note I asked LA fitness to cancel my membership. I asked for cancellation a month ago via email, fax and mail. after a week I received an email stating they cancelled my membership though not my training because I was not disabled. This is against what I was told at the time of signing the contract. Also with no membership in place, how would they expect me to use training sessions anyways?

I replied and sent them Doctor's not again via mail and email. no reply yet after 16 days. However today they charged me another $160 for training.

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Phone: (585) 797-0411

Website: website

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