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azhole

05/09/2011

Overall
This place is a scam and a jok...

This place is a scam and a joke, their equipment is a joke, their people are worse than talking to tech support for a computer company. They have no clue of what they are doing. They have a contract, no wait sorry its not a contract - its an "agreement" for 5 years. Even when you try to buy out of it, you can't. Its like pulling teeth from a tiger with rusty pliers.

claimed iconBusiness Response11/06/2011

Dear AZHole, I am very sorry you feel the way you do. If your system was installed by us, we offer a comprehesnive maintenance policy, so the parts and service are covered and we would be more than happy to schedule a trained techniocian to come to your location to perform service. All of our technicans are level 1 certified through the state and we are licensed by the state police for security. We have been in business since 1993 and have serviced over 30,000 systems in the tri state area. For those systems that we install for little or nothing down, their is a term obligation that needs to be met. If you are selling the home, or wish to cancel service for another reason, you can pay off the remainder of the monitoring agreement, less a discount, which is atted in the agreement that you signed. Please call me, and I will be more than happy to handle this for you.

This listing has been claimed by a business representative.

Details

Phone: (410) 427-7233

Website: http://www.homesafesecurity.com

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