We USE technicians with a minimum of 25 years experience. And NO claims of mistreatment. Rudeness. Damage or loss by OUR customers. OUR techs are the cream of the crop. We teach them to assess your home carpet. Drapes. Furniture. Bedding and area rugs to determine the type and extent of the soiling and then prescribe the correct method for the type of fiber. The soil and staining condition and for effective and efficient cleaning. We then recommend a protection strategy and. If necessary. Apply a Protector And/or an antimicrobial or PH balancing agent. We have been licensed FIBERGUARD applicators since 1984.