Galaxy Air Conditioning & Heating Company

It was the coldest night this year in Austin when we awoke to our heating system making a horrible piercing sound that I am sure the whole neighborhood could hear. We immediately turned it off and I started looking for a local company to call. I found this company here on your listing and called at 5 in the morning thinking I would get an answering machine with company hours etc. Instead a very nice gentleman answered the phone, walked me through a way to keep my heat working in the meantime, and arranged to be out there before noon. Low and behold he was there exactly when he said he would be, was polite and courteous and explained everything to us thoroughly in a way we would understand.

He gave us our options told us when he would have our parts replaced and returned exactly when he said he would. It is not very often you receive service like that these days. Our hero!