Custom Seamless Gutters

Got gutters in Dec. 2014 from CSG, based on the quote and
information on the paperwork (lifetime labor
guarantee, 50 year material guarantee, 5" alcoa
aluminum gutter, eliminate foundation, garden and
roof run-off damage, gutters will not leak, if you are
unsatisfied for any reason, we have so many crews
on hand, that we can solve problems faster than
another company with only one or two crews) I
decided to move forward. In March I still had garden
damage from the roof. I contacted the owner Phil
Blask on Tuesday, 3/17 and had to text him pictures
of where the damage was coming from where the
gutters were installed and a picture of my yard. No
one came out to my house to physically inspect or
provide support. Spoke that afternoon and found out
that CSG doesn't remove flashing from the roof due
to liability purposes.
So essentially gutters were installed on my house to
stop the garden erosion from the roof run off but after
they were installed found out they can't/won't remove
flashing due to liability. So since they refused to take
action, my husband used a pair of metal cutters to cut
the flashing so hopefully it would send the water into
the gutters vs. over the edge.

On Saturday, 5/23 contacted Phil Blask to advise
gutters were still not working properly. Water was
actually dripping between where the gutters were
installed and the wood.
Contacted Phil Blask again on Wednesday, 5/27 to
find out what date and time he would be able to come
and fix the gutters.

Contacted Phil Blask again on Monday, 6/1 to find
out when gutters can be reviewed. had to text
additional pictures of the problems occurring with the
gutters. Then he suggested to ensure the gutters and
down spout were not clogged. I got a ladder that
afternoon and there was absolutely no clogs.
I called on 6/2 to advise there were no clogs and
requested someone to come to review the problems.

On 6/9 CSG shows up at my house, luckily I was at
home getting ready for work, however there was no
advance contact made to advise of when they would
be stopping by my house. Found out the gutters were
installed on the facia board instead of the drip edge
where the garden drainage issues were occurring
since they were "not able" to remove the flashing, it
had to be done that way.
I advised we cut the flashing and want the gutters
moved to the drip edge. The workers advised the
problem would still occur since shingles were not put
on correctly.
I also requested wedges to be put in since they were
not put in previously. I was advised that I had to
contact their boss and I should have known to request
that up front. I contacted Phil and requested wedges, and he demanded that I give the phone to his workers. I advised I was getting
ready for work and I don't have time to go and give
my phone to them. He started yelling at me and said
that this is the easiest way to get in touch with them since he wasn't sure they would be able to get their phone, and how was he supposed to help, then he disconnected.

Phil called me back a few minutes later and advised that wedges are not an option and wanted to continue to explain why I would still have drainage issues with my garden. I disconnected at that point then got a text a few minutes later asking for my email so he could draw a picture of what is happening that way I will know. He is just to trying to help.

I do not recommend using this company based on my past experience.

They installed gutters on my home and they do not work. They overflow, leak behind them and have other issues as well. He also will not come back to look at the issues saying it is not his problem. He even has yelled and hung the phone up on me. I wasted money and time and will have to have another company take them down.

Had custom gutters installed. Quality was very poor. Installation was bad. Gutters sagged and didn't sit right. Down spouts too small. Called "Phil" to fix the gutters and then requested he remove them. He wouldn't respond. Spent $7K. Had to redo the job with a reputable firm who pointed out the flaws. Contacted Better Business Bereaux--they couldn't get a response from Phil. Recommend you do NOT do business with this ripoff artist. He is not reliable or honest.