Saved to Favorites

(915) 877-5002Visit WebsiteWrite a Review

More Info

Email
Extra Phones

Phone: (915) 877-3785

AKA

Animal Rescue League of El Paso, Inc

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
AT
Amy T.
Edited: 02/07/2017
Overall

You will never adopt with these people
My son was so happy to finally get a puppy since he is an only child.. I get a call that my fence is not good enough!! I was like really I have 14 acres of trees!!!!!

Overall
Horrible service stay away

I went down to this shelter to adopt a dog I had seen online they had me fill out an application and I was constantly calling to see if they had reviewed it they told me they had to do a drive by to make sure the gate I had was adequate they never called me back I continued to call and leave messages they finally called me back 3 days later telling me that he was already adopted. They took him to petsmart and he was adopted out. Even after I filled out an application, and was told he wasn't going to be taken to petsmart

improv8

08/23/2012

Overall
I just want to respond that co...

I just want to respond that coming from a poor family, as a teenager u wouldn't even worry about shots, and I was just grateful that i just had a family. There should have been much worse cases then having your shots late, it's better then never like i have, right? That is what you said I probably never had my flue shots or check-ups to the doctors. Would you have taken away from me from my family although, i would never sever that tread to love my family? It's true I hated the situation i was but not the people around, i would never blame them. At least now, this conflict will help you decide whether you should revise that contract.

jessvanh

04/07/2012

Overall
I am responding to the review ...

I am responding to the review where the person is complaining about their pet being taken away. I am sorry that you lost your pet but time is of the essence when it comes to getting shots. One shot missed could result in a serious illness or death of the animal. The people at this shelter were doing what they thought was right. Actually, I am happy to hear they keep track of these things. I am not saying that you weren't going to take your pet to get the required shots but there are many many people who don't. In the end, it's not them who suffer...it's the pet who suffers. You promised to take care of your pet but taking your pet to get his/her shots a few days late isn't going to cut it. I am a mother and I have always made sure my son got his shots on time. I have never taken him to get his shots late. It's not worth the risk! The same goes for a pet. If you can't do the simple task of taking your pet to get his/her shot on time, then maybe you shouldn't own a pet. I pat the Rescue Mission on the back for doing what they did. I am in no way affiliated with the Rescue Mission but I plan on signing up to be a volunteer. What they do is wonderful and I would love to be a part of their team!

abraham411

10/29/2011

Overall
DO NOT ADOPT AN ANIMAL FROM TH...

DO NOT ADOPT AN ANIMAL FROM THIS SHELTER!!! If you wish to donate to them, go ahead, but don't make the same mistake I did by adopting an animal from them. They make you sign away any legal rights you have to the pet and have a clause that says they can come and take the pet at any time for any reason. When I signed the paperwork, I felt a bit uneasy about it, but I shrugged it off them just trying to make a point to people that might neglect the animal. I brought the new puppy home and she immediately brought my older dog to life - they played 24hrs a day!. My kids fell in love with her and also played with her all the time. My wife and I have 3 kids and both work, so we stay pretty busy. We had the new puppy for 2 months and had her completely house-trained when ARL decided we didn't get an appointment fast enough for them for the next "recommended" vaccine (even though we had one scheduled for the following Monday, so they came and took her away. My kids were devistated and my wife was a wreck. I am filing a civil suit to try and get our pet back, but if I had to do it all again, I would just buy one from a pet store...even though I thought I was doing the right thing by giving a homeless dog a loving family. This whole experience was reduculous! Your children don't get taken away if you're a little late getting their immunizations at the "recommended" intervals. Apparently, ARL cares more about their timely schedule than a homeless animal being part of a family in a loving home. Where's the poor pet now??? - back in the shlter in a metal cage with a concrete floor.

Details

Phone: (915) 877-5002

Website: http://www.arlep.org

Suggest an Edit