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Reviews
11/28/2016
****BEWARE**** I have NEVER been treated so rudely by a business in my life! I called to receive the special listed on their website for a 4 room cleaning for $89.95. This price is a scam to attract callers. I was told I would get a new quote from the technician AFTER they arrive. I asked if it would be close to the original price if I didn't upgrade or need additional work done. He scoffed and told me it wouldn't be close to the $90 price he gave me over the phone "if I actually wanted my carpets cleaned" and that nobody in their right mind would clean a house for a "measly" $90. So when I wanted to reconsider scheduling my appointment, he went off on me throwing insults and saying "oh yea, did you like that one?" and laughing. This guy is a real head case! I should have read all of the negative reviews before I called. He has all one star ratings and would probably receive less if possible!! I was shaking after my phone call with him for how he spoke to me.
04/19/2016
Don't waste your time. Their coupon for 4 rooms (any size) for $89.95 is a scam. They came to my house (2000 sq feet, only 1400 of it is carpeted) and told us it would be $270 instead. Our carpet had no major stains, just needed to be cleaned. Then they wanted to charge $4 per stair!!!! Will tell everyone I know never to use this disreputable company.
06/06/2013
Showed up on time. Very professional. Came out in company van and wore uniforms. Carpet looks great and its been weeks and my spots have not returned. That's a first.
Details
Phone: (512) 836-2300
Website: http://www.americanstainmaster.com