More Info
- General Info
- Taxi Pam!! Our family has lived in the area since 1986. For years, we have proudly served our customers with a smile and the utmost courtesy, constantly striving to improve our customers experience with us in every way. We offer peace of mind with a safe trip to destinations. We offer Black Lincoln Town Cars rather than the OLD POLICE CARS that you have been riding in at the same cost.
- Email Business
- BBB Rating
- Brands
- town car
- Payment method
- all major credit cards, mastercard
- Location
- Plaza Office Bldg
- Neighborhoods
- Sun Terrace, Naples
- Languages
- English, French, Haitian, Spanish
- Other Link
- Categories
Reviews
12/29/2015
This is one 'for the books' !!!!
Up front: Forget this Taxi service. I called on 12-09-15 and requested pick up in front of the downtown Starbucks. I waited over one hour while the driver kept calling and insisted that I be at the courthouse. No clue since I am from Chicago....
A beat up disgusting and filthy ready for the junk yard van showed up. Reluctantly I climbed inside having waited already way too long. A Haitian driver who is sweaty and smells accordingly does anything but to greet me. I gave him the address: 4269 Enterprise Ave - quite a large road near the airport. Well, the driver kept cruising on an entire different road desperately looking for the non existing house #. I pointed out that he is on the wrong road =. The meter at that point showed $20.00 exactly. Reaching the destination after another 8-10 minutes the meter read $25.00. I handed the driver $20.00 explaining politely that I was not going to pay for his ignorance and excessive waiting time. With that he went absolutely berserk, started to curse and refusing to open to door so I could exit. I showed him my phone and offered to call the police. With he unlocked the door I exited followed by an amazing choice of vocabulary of un polite words and insults that followed me all the way to the entrance of my destination.
MINUS FIVE STARS WOULD BE MY RATING !!!!
Hi! At TAXI PAM & Car Service; CAR SERVICE, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (239) 234-4343!
01/15/2015
Haitian dispatcher barely speaks english...took 3 calls to get a car...avoid this company!!!
Hi, Naples. At TAXI PAM & CAR SERVICE, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (239) 234-4343!
05/29/2014
Taxi Pam is my "go to" transport ion service when it comes to a fast, reliable and clean transportation. I have always experienced kind and efficient service. I highly recommend this transport company.
Hi, Johnny. We appreciate the kind words and are glad we could provide you with a positive experience!
02/20/2014
The rate from airport is $40. On the website is says $50 to airport. They ran the meter and demanded $65 when dropping us off. Last time I use this service. It was like I was getting fleeced in a foreign country from scammers.
We are sorry to hear that we didn’t meet your expectation. We have very high expectations at TAXI PAM & CAR SERVICE and would love the opportunity to improve. Please get in touch with us at (239) 234-4343!
07/23/2013
Good Job by Joe Barkley - 02/13/2013
I am really happy and excited also about the type of service I did receive from Taxi Richard. From the dispatch answer to the pickup and drop-off, all was perfect. The taxi cab was nice and clean. To be honest with you, I have been travelling for years and years from Fort-Myers Airport to Naples back and forth and this was my first experience with Pam Taxi. My regular driver from company X was sick and I didn't have much choice than get somebody else. That was a great experience, I like their service. I am gonna use them also tomorrow for my daughter coming from Charlotte to Rsw. Thanks again guy. Keep it like this....
Hi, Richard. Your feedback is highly appreciated. Thank you for the review!
07/23/2013
FIVE BIG STARS by Charlie M.
We come into Ft Myers airport six or seven times a year and Taxi Pam is the only service we would use. They have always been on time and have excellent customer service. We travel with small children so it's important for us to have safe drivers.Five stars for these guys.Charlie M.
Hi, Charlie. Thank you so much for leaving us a stellar review!
07/23/2013
5 star service. I have been coming to Naples for over 10 years. This is the first time I have used Taxi Pam because the service company I hired din't show up and I call 411 for a serious Taxi cab service. Taxi Pam was on the top list. I will never use another company. They not only take you to your destination, they offer suggestions of places to visit (if you ask) Even will make side stops at Walgreens and/or Starbucks.Very prompt and dependable. Super nice, smoke free. fantastic. Natacha and Bob
Hi, Natacha. We are thrilled to learn that you had a positive experience with us!
02/12/2013
I got a ride from Naples Florida to sevierville,Tn, the driver was very nice n professional friendly ,smiling, clean n comfortable car it's good company I can refer to people
Hi, Yanith. Thanks for taking the time to share your positive experience. We truly appreciate it!
Details
Phone: (239) 234-4343
Address: 2977 Goodlette Frank Road N, Ste 10, Naples, FL 34103
Website: https://www.taxipam.com
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