Voodoo Grill

I'm local and have been here plenty of times. It's not necessarily anything super special to look at, but the food is always good and I've never had a bad service experience.

A group of friends and I decided to try out the Voodoo Grill for some drinks after work one night and had a horrible experience. It started out really fun; there was live music and several people hanging out and having a good time. I started the night by going to the bar and ordering a drink from the bartender "Kate." I gave her my credit card to pay and she asked me if I wanted to keep it open. I wasn't really planning on buying a lot or starting a tab, but I decided to keep it open (just in case) I wanted to order one more drink later.



We sat down at a table and immediately starting chatting with a few local men. One of the men noticed that our drinks were getting low so he offered to buy us a round. I thought this was nice so I accepted. He bought us several drinks until we were ready to leave. When I went up to the bar to close out my tab it was like $50. I was shocked and asked the bartender why it was so expensive when I only ordered 1 drink the whole night. She gave me a snotty look and replied, "that man over there told me to put the drinks on your tab." I COULD NOT BELIEVE IT! I had never met that man before in my life and he somehow bought a bunch of drinks and charged them to me. I was very frustrated, but I had been drinking and my judgement was not the best. My friends were already outside and rushing to leave, so I went ahead and just ended up paying the tab, tipping the bartender the standard 20% and headed out. When I told my friends what just happened, they were so angry. There was no way that the bartender should just randomly put drinks on someone's tab without them knowing. They demanded that we go back so they could tell the bartender to remove the charge.



When we went back to talk to the bartender she refused to remove the charge. She said the fact that I signed the receipt was accepting the bill. I was so angry....not so much about the money, just the whole principle of the matter. It shouldn't have happened to begin with and there wasn't any sort of reimbursement, or even an apology for what she did. I even called and spoke to the owner "Wes" a few days later because it was still bothering me. He seemed to agree that the bartender was in the wrong but told me he was busy at that moment. He got my number and promised to call me the next day to sort things out and reimburse me however he could. Needless to say, he just wanted to placate me because nothing ever happened. He never even called me back! My friends & I will NOT be returning to the Voodoo Grill after this incident.