Betten Baker Chevrolet-Cadillac-GMC

I recently took my Equinox or routine service. Was told by Betten employee that they found out my brakes pads were worn so bad that the rotors were damaged. When I asked why they didn't find it at previous services, they said they wear really fast. I made an appointment for following Wed. In the meantime I took my car to two other service shops - one national chain and one local private owned. Both said my brakes were in excellent condition. This is the third time that they either suggested work that didn't need to be done or said they did work they didn't do. Manager gave unreasonable explanations why I had previous problems. Don't go there!

I received terrible customer service from a used car salesman. Will never go back there again!! Todd Crummel tried to badger me into buying a vehicle that was false advertised for a different price and it wasn't worth the price. If this is the type of people they employ then NO THANK YOU!!

bought a new cadillac cts, sales person was very helpful, needed to take it back for some minor things after purchase and each time we were given a new cts or dts to drive while ours was being fixed, also used their service department after being in an accident they were very prompt, flawless repair etc. Would highly recomend this place of business.

I bought a Cobalt here and they treated me like crap. My car had a dead battery 30 days later and I had to pay $150. My credit was so-so but I thought I deserved better service.