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JM
Joana M.

12/16/2021

Overall
Facility
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My experience at Lancaster has been the worst in every way imaginable. I put my 3 month old son in this daycare in September & around this time I already started having issues with the caretaker who viciously shook my baby in his bouncer that I luckily caught on video and screen recorded. Any mom would’ve lost their head about that and I kept my cool and talked to the staff who then said the director would reach out to me about it via phone. When I received this call I was expecting for it to be taken care of properly. I wanted to feel good about my child being in this daycare; that he would be cared for properly & safe. I wanted to know why this happened and If the director April would take proper measures. Which by the way she did not. She gave me the run around on the phone saying that the bouncer was “soft” that the caretaker has been there for years and is always singing church songs. Like ok? That doesn’t excuse the fact that my baby was shook in his bouncer really hard and could’ve gotten baby shaken syndrome. I should’ve reported the incident to DHS as soon as it happened. No worries though I did report it recently. Post incident caretakers started treating me differently like I did something wrong by watching my baby on the camera that I pay extra money for every week to watch my baby in case incidents like this occur & reporting something very wrong that I saw. The caretakers were very rude to me every time they saw me all the way up until recently except for maybe one that was very kind to me and my son. Which is far from the point because talking to me badly is one thing but being a horrible caretaker to babies is another. They hired the most lazy baby caretakers, they just leave the babies in their crib & sit down on their phones & don’t interact with them. They don’t enjoy being there nor do they like their job & they certainly don’t have the patience, love, and kindness that these babies deserve.

Details

Phone: (615) 962-7070

Address: 3721 Manson Pike, Murfreesboro, TN 37129

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