More Info

Extra Phones

Fax: (863) 647-3206

TollFree: (800) 929-4684

Payment method
amex, cash, check, discover, master card, visa
Neighborhood
Imperial Lakes
Category

Reviews

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JC
Julia C.

03/10/2019

Overall
Expertise
Promptness
Service

I'm very sad to rate this business so low. My take on it is a lack of integrity. My mother (who doesn't do tech) chose to get her own business class flight and apparently for Noseworthy this is a problem. They gave her misinformation about the airport to leave from and the date over the phone and so she booked her flight which then would have kept us in Ammon, Jordan (2 women alone) with no hotel and no way to get back to Tel Aviv. There was no offer to compensate and no admission of wrong doing. Somehow it was left to my mother to prove that it was Noseworthy's fault. Buyer beware...there is no integrity with this company if anything goes wrong, and if you talk to them on the phone, make sure you ask them to send you what was discussed in writing. My mother ended up having to spend $1800 on a new flight. Noseworthy also encouraged her to buy travel insurance and failed to tell her that it only covered ground transportation and wouldn't cover her flight because she was getting her own flight...another $600 wasted. The other thing is that they make you pay for the whole tour up front even though you are getting your own flight and they say that they will pay back the flight portion of the tour after you get home...waiting to see that money. There was another incident with her trying to cancel a hotel room 2 weeks ahead of time and they told her she couldn't do that so that was another $200 down the drain. We all know that there is no problem canceling hotel rooms 2 weeks ahead of time. That is a total of $2600 plus waiting to see if they actually reimburse for the tour flight. To be clear, my mother goes on tours regularly and makes her own flight reservations and has never had a problem. Their lack of willingness to take responsibility is mind boggling. Every person on our tour who made their own reservations had a problem and even some who didn't. I heard over and over again from people that they felt that they were speaking with 18 year olds.

JS
Jean S.

03/29/2016

Overall

Buyer BEWARE. Charge me $4200 for one person on a trip that I cancel almost a month prior to departure due to my anxiety and what was going on in Isreal. They acknowledge that my trip was cancel and then refuse to issue my refund. They claimed they paid for the air fare and hotel but unable to provide receipt for hotel and flight. They also indicate that Sid Roth Ministries got 25% commission for the trip which Sid Roth ministry denied. Stay away. SCAM

Details

Phone: (863) 644-6261

Address: 5725 Imperial Lakes Blvd, Mulberry, FL 33860

Website: http://www.noseworthytravel.com/contact-us

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