Goels Plaza Banquet & Conference Center

My husband and I were highly impressed with the service that was provided at my wedding! Everyone there was extremely nice and let us host our events exactly as we planned. We had the wedding in one ballroom, the reception in a separate ballroom, and a cocktail station in the lounge in between both events. The price was very reasonable compared to a few other venues I was looking at in Raleigh. They allowed us to cater food from our favorite restaurant, the one that my husband actually proposed in! This really was everything we were looking for - a couple ballrooms to host both events, easy-to-deal-with service, and the right price!

Great venue! ���� Couldn't ask for anything more. The least I could do is tell you all about my positive experience! My wife and I had our rehearsal dinner, wedding, and reception here. All I really needed to do was coordinate with goel's plaza, a DJ, decorator, and caterer. They had everything I needed otherwise, so it saved me money on hiring an event coordinator! Here's an idea of my experience from start to finish:

About a year ago, I made an appointment and was welcomed with a friendly young lady (sorry, can't remember the name!). She gave me a tour through all of the ballrooms and customized my package based on what my wife wanted. That's when we knew it was the right choice - beautiful facility, great care for our needs, and offered most of the items we sought. She even said that they offer thank you gifts available for our guests!

Thereafter, the event coordinators sent us estimates within a couple days and answered all of our inquiries in a timely manner. My wife really appreciated their ability to follow-up on time. We came in to sign the contract a few days thereafter, took advantage of one their discounts going on, and worked with the young lady to design the layout. She had substantial experience to recommend creative ideas to make my wife's dream a reality!

As our ceremonies got closer, we were given a few free hours during the week for us to set-up. That was extremely nice and convenient. On the days of our events, the staff and event coordinator were sincerely congratulating my wife and I, and took great care of our families. We really appreciated the genuine hospitality. My wife hired a day-of event coordinator to do all of the running around.

After the event, they mailed thank you cards and sent us our deposits back. I don't really know how else to say thank you back, other than share my entire wedding experience to you all. It was flawless. Look forward to working with the goel's plaza team again! ����

Thank you, Goels Plaza! I had my wedding and reception here, which went extremely smooth during preparation and day-of events! I was looking for a venue that could take care of everything, yet allow me to bring my own food and DJ. I was also able to have my wedding in one ballroom and reception in another ballroom, which made a seamless transition for my guests. The price is reasonable as well. As for service, the staff went above and beyond. I had guests come from out of town, so Goels Plaza went the extra mile to negotiate rates, transportation, and breakfast with a nearby hotel. That was quite impressive and saved time/money for my family and friends who were all able to stay together!

Highly recommended venue!

2 weeks before the wedding our wedding rep would be working somewhere else . Management never told me when I went in for meetings I had to ask ! But what really bothered me was that so much information that we were told Yes to was changed and things started taking a negative turn since we were working with a new wedding rep . Management did not take into account that wrong information was given to us and he didn't even try to work with us knowing the correct information wasn't given . For example we were told that for extra hours for rehearsal would be $25 per hour but that night we had to get a extra hour and it was $100.00 ! And even after we paid 100.00 the rude Owner came in while our wedding party was leaving and cleaning up sayings time is up and starting cutting the lights off and on ! And even yelled at my Fiancée ! The owner is the issue at this venue the staff is amazing but everything has to go through him and he doesn't understand the needs of clients or has compassion ! And the day of the wedding he moved our cups which we were told we could leave at the bar station and no one could find them ,found out he gave us a different pack of cups (that had been opened)but couldn't tell us were our original cups were I assume he misplaced them ! But to make matters worse we paid for additional hours for the wedding since we were advised to do ,so the event could run smoothlyBut we ended up not using the additional hours the owner was passive at first saying he didn't know if we could get our money back because it hasn't been done in the past and he will leave it up to the accountant.So days later he used the excuse of my dj leaving 5mins after the wedding party left to not give us our money back ! He is very stingy and selfish I don't recommend anyone going to this place especially if you want good customer service ! When I look back at my wedding day these events truly put a bad taste in my mouth because the lack of respect and customer service we received!

This was a great venue. I wish we knew about this facility earlier for our previous events!