Dairy Queen Grill & Chill

I mostly get the $5 chicken special. I never had a problem with DQ and I am regular visitor. They are friendly professional people. Thumbs up!!!

30 June 2015

I had the worse experience, around 1:30 p.m. I purchased a brownie batter blizzard and the spoon the employee gave me had visible dust on it, I asked if I could have a spoon that was in plastic, he looked at me and reached into the cup holder and handed me another dirty spoon (I didn't used that spoon), but against my better judgement I ate the blizzard and fifteen, twenty minutes later I became very nauseated and sick. After that wave of sickness passed I called to Mobile Hwy Dairy Queen requesting complaint information to the District Manager. The female employee told me to hold on, gave the phone to a male employee and when he came to the phone he pretended he didn't understand or know the answer to my question. The only reason I visited this place of business, because I was on that side of town running late for work. I tried to overlook their low health score and the location of the business that's not favorable. To think my co workers BEGGED me not to go there, but I wanted to prove to them and myself, that quality of service is always a must. No matter the location of business, unfortunately I was proven wrong. I had to call to a different Dairy Queen, explained the situation and I was given this bogus website that doesn’t work for complaint as promised http://www.dairyqueen.com/us-en/Company/Contact-Us/ (tell us about us). For future dining, I will NEVER patronize another Dairy Queen.