J P Paper Shredders

I went here to recycle an SUV-full of boxes of paper. At first, I had to wait a while for any service. The man working the forklift took his time with moving things before paying me any attention. However, he was kind and helped me unload my SUV when he did come around to it. However, the woman who manages the place is a condescending, judgmental person - VERY RUDE and unpleasant to deal with, and obviously a greedy money-grubber. It wasn't until everything was unloaded that she looked into my boxes and deemed all the paper as "confidential", asking me to pay $125 to shred them. I had also called right before getting there, telling them I was bringing in boxes of nonconfidential paper to recycle, and yet she still insisted after we got them unloaded to charge me extra.



My boxes contained over-a-decade-old decommissioned real estate reports - the addresses are all public knowledge that you can find on Google Maps and the phone numbers were of the company I work for, which had no problems getting rid of these files. The old lady insisted they were confidential and proceeded to rudely take out paper from my boxes and show ME what I had in them. Being the person throwing them away, I KNOW what kind of information is in my boxes. But she continued to point out phone numbers and address OF THE COMPANY I WORK FOR and tell me that the people that numbers/address belonged to would not be happy with me throwing their information out, which is utterly ridiculous. In retrospect, I should have had her call one of the numbers and embarrass herself.



She kept angrily bringing up the possibility of going to jail for wanting to recycle these papers and said condescending things like, "Pshh, I'm glad that I don't have anything in there!" I reminded her that these were MY boxes that did NOT contain any of her things, but she continued to insist I could go to jail and that she's happy to not have anything in my boxes. Who does she think she is to pass judgement on my trash?? She shreds papers for a living. Not run her mouth like a law-enforcing recycling queen.



I was done there and told them, "Alright, let's throw it back in my SUV!" The lady kept saying how I'm trying to break the law and that I can go to jail - as if I was a convicted criminal already. The issue was settled, but she was still nagging, judging me as if my lack of business with her made me a bad person.



To top it all off, they did not help me load up my SUV, even though they were perfectly content unloading it 10 minutes before. I had to stuff the boxes back into my car with her standing there in the warehouse, angrily talking behind my back with the man and staring at me. There are lots of other recycling places in the the San Gabriel Valley. If you value nonjudgemental, kind service, AVOID JP PAPER SHREDDING and to elsewhere.