St Mary's Medical Clinic

I have been a patient for over 3 years and had nothing but trouble. I cannot get my prescriptions refilled when I need them. I cannot get anyone to call me back when I leave a message. every time I request to see the doctor they always make me an appointment with the PA. My daughter and I have tried to make three doctor's appointment to see the doctor and every time we have gone in it is the PA. Their one bathroom that they have is nasty which barely has any light in it. But I guess that's because they don't want you to see how nasty it really is.

Negatives

Very slow - waiting room wait of >1 hour WITH an appt. time

Rarely return calls

Numerous calls to get refills

Answer machine rarely works

No personality at the front desk

Lack of professionalism in office management

No samples provided for new drugs



Positives

Staff are friendly

Dr's are great with outstanding bedside manner

Evaluations are thorough

Open 1st Sat. of every month