Regions Bank

After they made several mistakes on their part to my account the mgr on the phone would not correct them for me over the phone. I had already taken off work 3 times to come there and now she wanted me to take off and come back again. I told her I couldn't she said "o well"! If you want it fixed I guess you will just have to won't you! WTH? Where do they get the Mgrs? Rudeville, USA?