Sixteenth Street Community Health Center

I started my newborn son at 16th Street Community Health. Our pediatrician, Dr. Dunn, is fabulous, knowledgable and thorough. That's where it ends. This clinic has an absolutely insane policy of only scheduling two weeks ahead. If you work and need to give your boss more than two weeks to have time off, forget it. If you've got a vacation coming up that you need to schedule around, forget it. If the doctor goes on vacation, you can't schedule something for his/her return time. I called FOUR weeks in a row and between my job, our vacation, and the doctor's time off, every time I called I was told, "I can only schedule two weeks out so you'll have to try again next week." At the fifth week trying to get my newborn son in, I got fed up and asked for the office manager. I was transferred to her voice mail, left a message (upset tone but no swearing) and never got a call back.



This is the staff that I'm entrusting my child's health to? I don't think so!