Baldwin County Water Department

This Supervisor is not diplomatic in any since of the word. Jason Kidd should not have anything to do with dealing with the public!!!! His employees know that he will take their side in any dispute with out listening to the other side. If I could give less than one star rating I would do so. Typical Public employee (now a days) that feels like he is right all the time, and that people owe him something!!!

This business deserves a star (Not!!!). I have to give it a rating to get this comment posted. The cut off policy is a tax levy against the hard working citizens of Baldwin County. If your payment isn't received "when the doors open" on the day of cutoff, which is the 4th Wednesday of the month, your water will be cutoff before the close of business. This is the information that I was given by Vanessa. When I asked for the contact information of the chairman of the water board (Jason Kidd), I was given the water department office number. When I asked for an after- hours number, I was told it was the same number, as the water department and to call back the next day. I can't find the cut off payment rules posted anywhere on their website or on my waterbill. For others who want to complain, Jason Kidd's number is (478) 251-5712