Pool by GE

Willy - we have a signed contract with you stating in writing our pool remodel would be completed in 4 weeks .. week 9 into the project it was made clear to us that you had abandoned our project after telling us multiple times via text “don’t worry I’m not going to disappear”.
- lack of communication: you continuously ignored our calls and text messages. After taking time off with family, 2 weeks had gone by and we had not heard from you regarding our project. It is deemed very unprofessional to tell your client you will be back in 1 week and not show up until 2 weeks later. You agreed to keep us informed of next steps, that was not the case. You kept us waiting for weeks for the plaster which was never ordered.
- poor quality work: we have recently discovered a leak in the skimmer which your worker (I will not mention his name) supposedly did the plumbing. We reviewed a punch list with you regarding the items that needed correcting, and YOU agreed to Fix however.. never happened.
We tried to give you opportunity after opportunity to do the right thing and be a person of your word .. show up and finish the job. May it be known publicly you never had any issues with us making payment when it was due and you were definitely on time for that .. however we have now notified you in writing that Pools by GE owes us money for work that has NOT been completed and YOU have agreed in writing to return said money and even stated it would be in the mail on Friday 8/16. It is very unfortunate that you are an untrustworthy businessman.. the check was never sent.
Please note this review could have been much different had you just followed through with your part of contract and worked with integrity. We will never recommend you and have actually been telling everyone that asks about our remodel to stay clear of Pools by GE.
Also - remove the picture of my pool remodel project from your instagram page- it’s not ethical to use my pool remodel as advertisement .