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Reviews
09/09/2015
I contacted Lehman Subaru regarding a Subaru Legacy for sale on August 12, 2015. For the four weeks following, I received the worst customer service imaginable. I was told by Takeia, a sales rep, that the car would be marked as sold while we ironed out the details. Manny in financing then ran my credit and I was pre-approved for financing. Manny lied to me regarding the details of the service agreement he was trying to sell me, which I eventually decided against. He then told me I had to add the car to my insurance, which I did. I was then sent a contract that listed incorrect information affecting the overall price, and sent it back to Manny for correction. Manny then sent the updated contract, which I signed and returned on August 28, 2015. On September 3, 2015, Takeia told me that car had been sold to a local buyer. All attempts to remedy this situation were met with indifference, condescension, and general unprofessional behavior, including calls to sales manager Alain Ruiz and Odell Gervais. I lost the money incurred for insuring the car, and have received no compensation assistance whatsoever. STAY AWAY FROM THIS INCOMPETENT DEALERSHIP!
08/03/2014
Went for warranty work (transmission) on my Hyundai and dishonest mechanic there conducted a "free" multipoint inspection and claimed I needed induction cleaning and a new cabin filter. What a joke--the cabin filter had been replaced with a new one the DAY BEFORE I want to Lehman and my car was idling fine and my induction system and car passed Goodyear's complete car inspection 4 days before, with the exception of the cabin filter (which my son replaced thereafter and the DAY BEFORE we went to Lehman). Will never go there again--I'm going to Rick Case Hyundai..
07/23/2014
Did not provide adequate information on price
and availability of new models.. Poor impression
of Sales Manager.
Details
Phone: (305) 653-7111
Address: 21400 NW 2nd Ave, Miami, FL 33169
Website: http://www.lehmansubaru.com
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