Superstition Springs Lexus

I’ve been a loyal Lexus customer for over 12 years. I recently purchased a new vehicle last month from the Superstition Springs dealership for the first time. It was a horrible experience with a lack of customer service all-round; everyone from the GM, Brent, to my Sales Representative, Ali, to Greg in Service. I love the Lexus brand, but please take this as a warning, do not work though this dealership. They will sell you a brand new car and then forget about you, choosing not to communicate when issues arise. Very unprofessional team, I definitely will be taking my business elsewhere.

I just had the most Fantastic buying experience at Superstition Springs Lexus yesterday, want to send a Shout Out and give my highest complements to the entire Professional Staff at this Dealership! Everyone who was involved in the process could not have been more cordial or professional, and my Sales Consultant David Schmidt was Great!



From the speed at which my internet inquiry was responded to by the Internet Director, Rashad Creigh, to getting my questions answered about the Used Vehicle I was interested in by the Salesperson who took it in trade, Easton McIntosh, the treatment I received from my Sales Consultant, David Schmidt, the quick and easy negotiations with the help of the Sales Manager Dan Swenson, and the ease with which the Finance Director, Mathew Samselski, made the final paperwork, I’d rate this a 10!



From the time I pulled onto the lot until the time I was driving away with my new vehicle was under 2 ½ Hours! If you are looking to get New or Used vehicle I would HIGHLY Recommend that you get in touch with David Schmidt at Superstition Springs Lexus and allow him and the rest of their Great Staff give you the same Red Carpet service which I experienced! You Can’t go wrong!

Comments from Returned Lexus Customer Survey. Overall Experience Rating: Truly Outstanding.



Our salesman Easton McIntosh, made the lease of our new Lexus about as easy as he possible could. We really appreciated the experience.



---Donna, Mesa, AZ