More Info
Let us put a smile on your collision repair experience.
- General Info
- Since being established in 1987, Kales Collision Center and Auto Glass has grown into one of the largest independent shops in Arizona. Our growth is atributed to many repeat loyal customers and their referrals. We show our appreciation by giving support to local charitable organizations. This is a direct result of a strong belief in giving back to the community where we live and work. What sets this family-owned and operated company head and shoulders above the rest is being involved in every aspect of the business. At Kales Collision Center and Auto Glass, we believe in honesty, integrity, and a quality repair at a fair price. Kales Collision Center and Auto Glass is well-known for providing our valued customers with the highest quality restoration available in the collision repair business. We refer to the “invisible repair†process and work diligently to make the final result undetectable. "The collision repair process can be a stressful experience for the customer. At Kales Collision Center and Auto Glass, our goal is to make it as painless as possible. We will be there for you from start to finish. As the Manager I oversee each and every job, offer a written warranty and personally guarantee all work to your complete satisfaction."- Anthony Mackelprang Our Service Promise:Kales Collision Center and Auto Glass is committed to exceeding customers' expectations. Kales ensures that your collision repair experience will become your standard for customer service and quality craftsmanship
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- Services/Products
- Nexa AutoColor by PPG, Auto Body and Collision Repairs, Frame straightening, Mobile Auto Glass Repair
- Brands
- PPG Paint
- Payment method
- debit, check, all major credit cards, financing available, insurance
- Location
- We are located 1 block North of Broadway rd on the West side of Alma School Rd. Easy access from US60 and Loops 101 & 202
- Amenities
- Satellite TV, Cushy lounge couches, 46" LCD TV, vending machines, free bottled water, Free Loaner Cars
- Accreditation
Allied Accident Rentals, LLC
BBB
MABE Arizona
Sun Devil Towing
- Other Link
- Category
Reviews
02/28/2018
Got into an accident (no fault hit and run) on dec 12th 2017, needed a body shop/mechanic to repair my car after searching on the web came up with Kale's Collision Center in Mesa which caught my attention for good reviews plus they offered on their website a Free Loaner Car, Waived your deductable and a 10% rebate of the total cost of repair. Long story short, dropped the car off on Dec 12 2017, no loaner car was given, they said it was such an "easy" repair and not enough money would be made to justify giving me a loaner car, (so I had to rent a car out of pocket from enterprise at a rate of $30 a day) due to insurance company and body shop excuses took over 75 days for the "repair". I was told for weeks my car couldnt be released until my insurance company gave the body shop the full payment so after my insurance company released funds (they thought the repairs were completed, come to find out the body shop faked the repair photos to get check released) I went to pick up the car but was told it was still in pieces and was not ready to be picked up, was apologized to by the asst manager and was ensured everything would be back together tomorrow and to come back at 1pm to pick up the car. Next day I go to pick up the car at 5pm, external view looks ok. went inside was told they deducted my deductable from the final amount of the "rebate check" so for a $5700+ repair i got a check for $122. Now I got in my car started it up and less than a mile down the road my Engine Malfunction Light comes on, my steering is completely off, my radiator that they replaced failed (all fluid came out) and the car was not driveable. I pulled over to a circle k and called the shop, kenny their assistant manager told me he personally test drove the car and it was fine, and that they (shop) wasnt responsible for the damage, I had the vechicle towed to BMW dealership for a second opinion. (my expense). BMW concluded the radiator was Zip Tied on, sensors werent replaced.. $8000+ in damages!
Details
Phone: (480) 844-8010
Address: 260 S Alma School Rd Ste 102, Mesa, AZ 85210
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