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Phone: (770) 427-8111
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- Laser Vision Surgery Ophthalmology Surgery
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Reviews
03/29/2018
I really enjoyed staff and doctors. Office was very clean and organized. Waiting was not an issue 10 mins tops.
04/12/2010
The current team appears distant, just doing a job, not up to speed on office procedures, and overall very poor service. I have been going to this MEC since before they moved to Powder Springs road and worked with one person ,, she happened to be out when I went in to get my new glasses. I am going out of the country soon and since I went in March I thought I would have them back. When I inquired..the receptionist said she called and left a msg for # I had 4 yrs ago...I told her you have my new number as I was here since my number change. I said when did you call, "I don't know" ...I immediately went to supervisor and she was not any better..."i just called the right number she said, which was my correct number..your glasses are here today" I said you should go over your front desk procedures as she is speaking to a customer, this is a fire drill..its real life. I went in to get them and the same distant guy came out...he stood up over me while i put them on and then threw the chart on the desk for me to read. I couldnt see a thing out of the glasses..one eye was extremely blurred ..he used the chart again..I SAID I CANT SEE IT THE LENS IS BLURRED...he went back and slyly told the supervisor "she 's here" he didnt hing I heard it....she went in a room with him and they tell me they will have to see what happened if its the right lens submitted, etc and will call me...I am leaving at month end...will they be back??? who knows...why didnt he submit the right prescription? why have they caused me so much time? I would not recommend this location to any one.
Details
Phone: (770) 801-0700
Address: 2453 Powder Springs Rd SW Ste 400, Marietta, GA 30064
Website: http://mariettaeye.com
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